Feedback and Suggestions.

RadX clinics place great importance on the comments, concerns, and suggestions of their patients, partners, and visitors. These communications contribute to the continuous improvement of the quality of care, safety, and overall experience provided within our clinics.

Any individual wishing to share a comment, concern, suggestion, request related to the privacy of personal information, or any matter connected to the activities of RadX clinics may contact us in writing at the following address:

Email : admin@radx.ca

To facilitate the processing of your request, we recommend including the following information:

• A clear description of the situation or concern being raised;
• Relevant information that helps provide an understanding of the context;
• The contact information of the person concerned to allow for appropriate follow-up.

In certain cases, RadX may verify the identity of the requester to ensure the protection of personal information and the confidentiality of the information concerned.

All communications received are treated with seriousness, impartiality, and diligence. When required, a response or appropriate follow-up will be provided within a reasonable timeframe following receipt of the request.

RadX clinics are committed to fostering a culture of listening, respect, transparency, and continuous improvement for the benefit of their patients and partners.