Privacy Policy.

Effective As of: October 9, 2025

RadX Medical Imaging Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of its patients and website visitors. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our services.

1. Personal Information We Collect

We collect personal information that you provide directly through our website, including but not limited to:

• First & Last Name
• Contact information (email address, phone number, mailing address)
• Requests for appointments
• Medical or dental background (as required to book or deliver treatment)

We may also collect technical information, including:

• IP address
• Browser type and version
• Pages you view on our website
• Referring site

2. Use of Your Information

The information we collect is used for the following purposes:

• Schedule appointments and communicate with you regarding your care
• Provide information about our services
• Respond to inquiries and feedback
• Improve our website’s functionality and user experience
• Comply with legal obligations

3. Sharing of Information

We do not sell or disclose your personal information to third parties for marketing purposes. However, your information may be shared with:

• Third-party service providers who assist us in operating our website or delivering services (e.g., IT support, payment processors)
• Health care providers involved in your care, when applicable
• Government or regulatory authorities, where disclosure is required by law.

4. Compliance with Québec’s Bill 25

RadX is committed to following Québec’s Bill 25, which updates privacy laws and enhances the protection of personal information in the private sector. In line with Bill 25, we make sure to:

• Consent: We ask for your explicit consent before collecting or using your personal information, unless the law allows otherwise.
• Data Minimization: We collect only the personal information needed to provide our services and make sure it is used only for the purposes it was collected for.
• Transparency: We make sure you understand how your data will be used and who may access it, including our service providers and partners.
• Security Measures: We use appropriate security measures to keep your personal information safe, in line with the requirements of Bill 25.
• Access and Correction: You have the right to view your personal information and request updates if any details are incorrect or incomplete.
• Data Protection Officer: We have designated a Data Protection Officer to make sure we follow Bill 25 and to answer any questions or concerns you may have about your personal information.

To exercise any of these rights or for any questions regarding compliance with Bill 25, please contact our Data Protection Officer at the following address: David Tobaly, privacy-policy@radx.ca

5. Cookies and Tracking Tools

Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device. You can control or disable them in your browser settings, but doing so may impact how our website functions.

6. Information Security

We take every reasonable step to keep your personal information safe from unauthorized access, changes, or disclosure. Our website uses industry-standard security measures, and we regularly review our practices to ensure your data remains protected.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

• View, update, or delete your personal information
• Opt out of how your data is used
• Withdraw your consent for data use at any time
• Submit a complaint to a data protection authority

If you would like to exercise any of these rights, please contact us at the following address: David Tobaly, privacy-policy@radx.ca

8. Links to Third-Party Websites

Our website may include links to third-party sites. Please note that this Privacy Policy does not cover those sites, and we are not responsible for their content or how they handle your personal information.

9. Changes to This Privacy Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page, with the date of the latest update shown at the top. We recommend checking this policy periodically.